Utdrag från brevet
So you will understand why I am unhappy with the whole situation at the moment and am feeling inclined to start shopping elsewhere.
This is what I want: To have the rest of my groceries delivered to me asap, and at a precisely given time. To be phoned up, in advance, so that I know when to expect my delivery and am able to leave the flat during the day. To be compensated for this experience, i e waiting for 24h or more for my delivery, for having to spend a lot of time on the phone trying to get help and answers, unsuccessfully, and generally for the trouble I've experienced. I do NOT want to spend any more time phoning customer service and waiting in vain.
Inga kommentarer:
Skicka en kommentar